Please see the video below to learn more about how to pair your hearing aids:
To pair your HP Hearing PRO Hearing Aids to your phone/tablet follow these steps.
Step 1 Download and install the HP Hearing App.
Follow the instructions in the HP Hearing App.
Step 2 Remove the hearing aids from the Charge Case.
Step 3 Check the left/right hearing aids and insert into the correct ear.
Ear Tips should be at the bottom when inserting in the ear.
Apply gentle pressure and turn hearing aids back slightly.
You need to wear both hearing aids at the same time.
Step 4 With the hearing aids in your ears, gently press each hearing aid at the same time until you hear 'Pairing'.
Select option 'Pair' (iOS) or 'OK' (Android) on pop-up.
How to handle a Bluetooth connection issue.
Make sure Bluetooth is turned on, on your Device.
Select HP Hearing PRO XXX from the list.
Return to the HP Hearing App.