Directly from HP Licensee
If you change your mind about your purchase, we offer a money-back guarantee (from the time of delivery) on all new Products and a return policy on Remanufacture items.
Other than HP Licensee
If you purchased your product anywhere other than www.hphearingpro.com, you must return it to the original place of purchase for a refund or exchange, observing their return/exchange and money-back policies.
To read our policy in full, please click on the below.