Nuheara has an easy electronic submission for refunds and returns. Please check our money back guarantee policy and warranty policy to see if your equipment qualifies for a refund, return, or exchange. To initiate a refund, return, or exchange, please fill out our return form. We will send you a Return Material Authorization (RMA) number and a pre-printed shipping label. An RMA is only valid for 14 days after issuance.
If you purchased your product anywhere other than hphearingpro.com, you must return it to the original place of purchase for a refund or exchange, observing their particular return/exchange and money-back policies.