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Frequently Asked Questions

General Questions

  • How long does delivery take once an order is placed?
  • User Manual
  • What comes in the box?
  • Data Sheet for my hearing aid
  • Do I need to wear both hearing aids?
  • How long will my hearing aids last before they need recharging?
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Product Support

  • How to replace the mesh on HP Hearing PRO
  • I am not getting any sound out of my hearing aids
  • I'm getting Feedback or “Whistling”
  • What is World ON?
  • I'm hearing an echo
  • My voice sounds strange when using the hearing aids
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