Product Support
- I am not getting any sound out of my hearing aids
- I'm getting Feedback or “Whistling”
- What is World ON?
- I'm hearing an echo
- My voice sounds strange when using the hearing aids
- Charging my hearing aids and the Charge Case
- Pairing and connecting my hearing aids
- I cannot hear a heartbeat tone at the beginning of my Ear ID
- I missed a quiet tone in my Ear ID
- During Ear ID a termination error message popped up
- Why can’t I hear my phone call through my hearing aids?
- How can I tell if my hearing aids need updating
- What do I do if I get an error while updating my hearing aids?